Privacy Policy
Effective Date: 2023
Trashcoin, (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile applications, or use any of our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, physical address, and other identifiers.
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Account Information: Username, password, and account preferences.
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Transactional Data: Information related to waste deposits, vouchers generated, transactions, and redemptions.
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Technical Data: IP address, browser type, operating system, device type, and access times.
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Usage Data: Pages visited, features used, and actions taken within the app or website.
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Location Data: When permitted, we may collect real-time location data to help users find nearby recycling points or agents.
2. How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our services.
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Authenticate users and manage user accounts.
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Process transactions and facilitate payments.
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Communicate important updates, offers, and alerts.
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Analyze usage patterns to improve platform performance and user experience.
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Ensure compliance with regulatory requirements.
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Detect and prevent fraud, abuse, or security threats.
3. Sharing of Information
We may share your information with:
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Service Providers: Third parties that perform functions on our behalf (e.g., payment processing, analytics, communications).
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Regulatory or Legal Authorities: When required by law or legal process.
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Partners: Trusted organizations for collaboration on sustainability and recycling programs, only with your consent.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, access controls, and secure data storage. However, no method of transmission or storage is completely secure.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You may:
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Access and update your personal information.
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Withdraw consent for data processing (where applicable).
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Request deletion of your account and data.
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Request a copy of the personal data we hold about you.
To exercise any of these rights, contact us at: hello@trashcoin.eu
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve our services. You can manage your cookie preferences in your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
9. Children’s Privacy
Trashcoin is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Trashcoin Data Privacy Team
Email: hello@trashcoin.eu
Address: Portharcourt, Nigeria
This Privacy Policy is governed by the applicable data protection laws in Nigeria.